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Terms and Conditions

Booking Changes and Cancellations

Is my lift ticket refundable?

If your plans change you have the option to either cancel or change your booking.  

Changes or cancellations that result in money being payable back to the purchaser will be issued in the form of a Snow Credit. No cash refunds will be issued. 

Any requested changes of cancellations to bookings must be made at least 48 hours or more prior to the earliest scheduled commencement date of your booking.  

Visit our Help Centre for more information about: 

View full terms and conditions here

 

How do I change or cancel my booking?

Requests to change or cancel your booking must be made at least 48 hours or more prior to the earliest scheduled commencement date of your booking. 

To change or cancel your booking please contact our teams via the below links: 

  • To change your lift ticket, group lessons and rental booking, click here 

  • To change your private lesson booking, click here 

Visit our Help Centre for more information about changing or cancelling your booking. 

View full terms and conditions here