Snowclub is located at Cloud 9 at the top of Halley’s Comet Chair. Please plan to arrive early for your lesson with all your rental equipment ready. Check in for Snow Club is between 9.15am and 9:30am, so make sure to leave enough time to catch the lift.

Once you arrive at Snowclub, our team will establish the correct level for your child to participate in. 

If it your child’s first time skiing or snowboarding, we recommend you carry their skis/board on the chairlift. If your child is more confident riding lifts in their gear, they can wear their skis/board on the chairlift.  

When you arrive at Snowclub you will be required to remove your skis as this is a ski free zone during check in.  

If you are not skiing, we have a ‘Parent Access Pass’ available for purchase to escort your child to and from ski school. The Parent Access Pass allows foot access for 1x parent per paying child and allows 2x return trips daily on Halley’s Comet Chairlift at drop off and collection time from ski school. 

This pass is $6 and can be loaded for as many days as children’s lessons are booked. Due to the safety risks with skiers and over snow vehicles, you are only permitted to drop off children at Ski School and enter Cloud 9 restaurant and are not allowed to walk on any ski run.  

The Parent pass is available for purchase at Falls Creek Sports, Slalom Plaza and Falls Creek Sports, Village Bowl.  

Please note: To be able to ride as a foot passenger each person must have the ability to move to the load point, ride and unload with minimal assistance. Infants are not permitted in baby carriers and must be able to walk with minimal assistance to purchase a pass.  

Lunch and a light snack are included for all Snowclub lesson programs. Please let our instructors know of any allergies before the lesson. Drinks are provided daily as required and on cold days hot chocolate is provided. You may also like to pack some snacks in your child’s pocket for during the lesson.

We appreciate it can be very nerve wracking to leave your child in a new environment and also exciting to watch them ski for their first time. To assist our team of professionals building a trusting rapport we ask that all friends and family members please leave the area promptly after check-in.  

Having parents watching or check in throughout the lessons can be very disruptive to the lesson flow and can also upset your child. If you would like to watch your child learn to ski we kindly ask that you remain unseen and utilise the windows from inside Cloud 9 café. 

Whilst we appreciate that parents may wish to have their child in group lessons for a number of reasons, many special needs children will often have a far better experience with one-on-one instruction with our team members who have undertaken certifications to best cater to these students. Please visit our Adaptive Winter Sports page for information of how we can best assist you.   

No. We will provide lunch for all the children and can cater to any allergy. Please note that our lunches are prepped in a commercial kitchen and traces of allergens may be present. 

We can cater to all allergies and dietary requirements. To ensure your child is appropriately catered for please make sure to fill in all relevant information into the dietary/allergy sections upon registering for the program. Instructors will also ask each child in their group for allergies prior to leaving the meeting area as an extra check for catering purposes on the day. 

If your child is prescribed with a an EpiPen and/or Inhaler please bring all necessary medications and an action plan along to your lessons daily.

It's crucial that your child brings their prescribed EpiPen/Inhaler to every lesson. It is necessary for their safety that they have it with them at all times. If they don't have their EpiPen or Inhaler, they won't be able to attend lessons. This policy ensures that we can provide a safe learning environment for all students.

Please note that staff are only able to administer medication in life-threatening situations. Should your child require any regular medication throughout the day, a parent or guardian will need to return to administer this medication as required.

• Children participating in any programs will need a valid lift ticket or Epic Australia Pass to participate.
• A Mountain Access Card is required when purchasing a lift ticket and lesson products. These cards can be reloaded (not only this season but in future seasons. The Mountain Access Card fee is $6.00.
• The Mountain Access Card fee is applicable for guests who do not already have a re-loadable Falls Creek, Hotham and Perisher Mountain Access Card.
• If a card is lost or stolen, a replacement card will be required to be purchased.
• Snowclub caters to skiers only. Junior Workshop cater for both skiers or boarders.
• All tickets are for consecutive days. 
• All children need to be at least 3 years of age and completely toilet trained to attend any of our snowsports programs. If your child is 2 years old and would like to give skiing a try, this can be arranged via a private lesson.